Overview
Corveaux provides digital software services, subscription access, implementation support, configuration, and related professional services. Refunds are reviewed on a case-by-case basis unless a written customer agreement states otherwise.
Eligible refund situations
- Duplicate charges or clear billing errors.
- Charges for services that were not delivered or made available.
- Other circumstances approved by Corveaux in writing.
Generally non-refundable items
- Completed implementation, configuration, consulting, or professional services work.
- Subscription periods that have already been used or made available.
- Custom work, administrative fees, or third-party pass-through costs unless otherwise agreed in writing.
Refund request process
To request a refund, email [email protected] with the customer name, invoice number, payment date, amount, and reason for the request. Corveaux will review the request in good faith and may request additional information.
Approved refund timing
Approved refunds are typically returned to the original payment method within 5-10 business days after approval, although actual timing may depend on the payment processor or financial institution.
Billing disputes
Customers should contact Corveaux before initiating a payment dispute so we can review the charge and attempt to resolve the issue promptly.
Contact
Corveaux, LLC
1111B S Governors Ave, Suite 90947, Dover, Delaware 19904
[email protected]
Last updated: May 9, 2026